SERVICES
What you can expect from us
At Silver Screen Printing & Embroidery, we pride ourselves on providing the great service and high quality decorating required to meet the demanding needs of our customers. You are assured to receive an excellent and reasonably priced product on time. No job is too big or too small.
No Spoilage Policy
We have developed a proofing process and a run procedure that ensure an accurate print every time. We have a 0% spoilage rate on orders less than 36 pieces, and 2% or 2-piece spoilage on orders over 36 pieces based upon Silver Screen’s inspection of garments. This process is outlined in your new account packet.
Excellent On-Time Fulfillment
We understand how important it is to meet deadlines. We know that the perfect print one day after the event is worthless. You can count on us to get the job done when we agreed it would be done, or be advised in advance. Estimated ship dates are updated at least once daily.
Pre-Production Services
- Partnerships with Alphabroder, SanMar, and S&S product fulfillment programs, with shipping from most distribution vendors and locations
- 5-7 day turn around for under 1000 pieces for screen printing and 300 for embroidery
- Production time begins once we receive your PO, print/embroidery ready art.
- 2 free e-proofs on all screen print and embroidery orders
- E-proofs must be approved by 4pm and garments received by 9am the day prior to scheduled production time. You must note your in hands date as “firm” on your PO for us to schedule
- Rush service options for all of our decoration services
- No set up or screen fees
- Art Department services if needed based on hourly rate
- Pantone Solid Coated Library ink mixing and matching
- Embroidery sew-out samples are available for the one piece price per design
- A Pre-Production Sample (PPS) is available at a one piece price. We also offer an In-Production Sample (IPS), in which we send you a photo of the first print of an order
Decoration Features
- Spot color printing with 9 color capacity on dark, and 10 colors on light garments
- Simulated full-color process on dark garments, and CMYK 4-Color process on white or natural garments
- Specialty inks and screen-printing processes such as metallic, crystalline, discharge, plasticharge printing, as well as thermo film vinyl and foil heat press applications
- Embroidery offers 3-D puff, personalizations, woven labels, sew-down application of patches, laser cut tackle-twill, and custom engraved leather patches
Finishing Services
- Fulfillment and split shipping
- Finishing services such as hang tagging, folding, bagging, UPC labels and sticker application
- Blind shipping direct from our production site to your customer